The Suicide Machine

In a dystopian future, the people who answer calls at suicide hotlines have been replaced by answering machines.

You are such a machine.

Compose a response for each caller to offer them the relief they need.

The game currently has 10 calls to the hotline and a bonus call at the end.

Update 12 January, 2015:

Added TheSuicideAide.pdf, a companion guide to those struggling with the game. It explains the reasoning and the way to solve each call, without providing explicit solutions.